Refund policy

Return Policy

We want you to be satisfied with your purchase. 
Please note the following conditions for returns:

Change of mind
We do not accept returns or exchanges if you change your mind, so please choose carefully!

Faulty or Damaged Items
If your item is faulty, damaged, or not as described, you may be eligible for a return, exchange, or refund in accordance with Australian Consumer Law.

Free Return Shipping
If your return is approved due to a fault or damage, we will cover the cost of return shipping.

Return Process
To request a return for a faulty or damaged item, please contact us within 7 days of receiving your order with proof of purchase and details of the issue.